Originally Posted by pepper60
Here's an update for others that do surveys like the one I described.
I called the toll free number listed in the letter and spoke with a
wonderful representative who annotated my file that I do not have
to return the cash incentive. She was able to let me know exactly
what happened and I was able to explain my situation at the time
of the study.
So it pays to contact survey companies to iron out any issues
that may come up like this.
i did the beverage one twice from lightspeed and got paid no problem. i am surprised they would bother to send it to you then say they did not want you plus ask for the 5 or 10 dollars advance they sent !!!!!!!! it is good you called right away !!!!!!!!!!!
i hope you do not have grief again !!!!!!