This is an old post from January the same month amazon quit accepting BML as a paymnt option. My double payment exceeded my balance and I have been unable to get a refund from them.
"okay...I tried to make my payment online and it would not submit. I called CS (an Indian of course) and explained the situation so he took my payment over the phone. Next day I get confirmation of online payment + payment over phone. This amount exceeds my BML balance and is double what I wanted to pay(no interest purchases).
I called today and they essentially said the payments were already processed and there was NOTHING they could do. I called my bank and there is a $30 stop paymet fee if I want to make just one payment.
I was so furious at the robotic responses I was getting from BML CS that I said, "No wonder amazon quit doing buiness with you. So, have I".
I can cover the double charges but many people might have drained their checking account with a double payment and get bounced check fees and be short for the month. This is NOT to the way to run a business IMHO.