my laptop; sent to in for repair under warranty. UPS brought it yesterday I was so excited until I turned it on and the screen was cracked. They are saying they received it cracked and that isn't covered so they sent it back. Of course last evening I couldn't reach anyone as it was east coast and I am west coast. This morning I will get answering machine. Sure hope they call me soon.
my laptop; sent to in for repair under warranty. UPS brought it yesterday I was so excited until I turned it on and the screen was cracked. They are saying they received it cracked and that isn't covered so they sent it back. Of course last evening I couldn't reach anyone as it was east coast and I am west coast. This morning I will get answering machine. Sure hope they call me soon.
That sucks, big time!
Was it insured when you sent it?
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