Heres what they just sent:
Dear friend of Keystone (F.O.K.),
Remember that Orange Can you ordered? Remember all the info you carefully filled out in order to receive it? Remember how excited you were when you hit send and immediately started planning all the things you were going to do with your new orange can when it arrived?
Well, to be perfectly honest, we (and when I say "we", I mean the brain trust at our ad agency) kind of deleted your first and last name. Yup, we know, pretty unsmooth. (Hey, what did you expect? We're a beer company for cripes sake not an electronic data compiler/processor company).
Anyway, we need to get your first and last name again. So click the link below, follow the directions, and your Orange Can will really truly be on its way this time. We promise.
If ya don't stand behind our Troops, feel free to stand in front of them