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  #1  
Old 07-23-2007, 06:54 AM
kctibs123 kctibs123 is offline
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Helpmarker Checking on Shipment?

Hey everyone - I was trying to check on a shipment from www.familysavingsoutlet.com and haven't been able to get any response. The website doesn't even come up anymore. Any suggestions? I ordered some software from them at the end of June and haven't received it yet so I was trying to see when it would be delivered.

Thanks
Kelli
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Old 07-23-2007, 07:35 AM
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Is their phone number listed on your credit card statement? If so, you could try contacting them that way. Otherwise, it's probably best to dispute the charges with your credit card company. Maybe their store went out of business. Please let us know what you find out.
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Old 07-23-2007, 07:43 AM
kctibs123 kctibs123 is offline
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Thanks Karen - I will go that route and see what happens. I'll post the solution that comes my way on the forum.

Have a good day!
Kelli
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Old 07-29-2007, 02:11 PM
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any luck with this yet?
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Old 07-29-2007, 06:13 PM
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Oh how awful..good luck.
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Old 08-03-2007, 07:27 AM
ladyoleisure ladyoleisure is offline
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I HATE when that happens! Try this phone #: 760-448-2900

Otherwise try looking for a number under this name and address:
Kelley Barber
1945 Palomar Oaks Way #200
Carlsbad, California 92009

Good luck!
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Old 08-11-2007, 05:46 AM
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MagiePerdu MagiePerdu is offline
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Karen's point about dealing with it thru your credit card company is a good suggestion. If it looks like they took your order and your money and then closed up shop, you might also want to share that info with the State's Attorney General's office and the Better Business Bureau.
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