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  #11  
Old 10-14-2007, 09:54 AM
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Originally Posted by Kelly View Post
i tried the code and it said it was applied but even when the order was completed it didnt take off the $10.........so i canceled it
Kelly, if it didn't show the discount you could have let it go through and call 1-800-525-6650 tell them what store they will bring up the order with your name & zip code and give them the code they will make sure it is taken off
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  #12  
Old 10-15-2007, 05:49 PM
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Since my last post I've had trouble with the money that was supposed to come off my order. After 3 emails apparently there's nothing they can do to correct their error. Not sure that I will order from them again.

Kathy
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Old 10-15-2007, 06:11 PM
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Refuse the order when it arrives and dispute the charge with your credit card company if they don't refund you.
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  #14  
Old 10-15-2007, 07:47 PM
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Originally Posted by Karen View Post
Refuse the order when it arrives and dispute the charge with your credit card company if they don't refund you.
I'm not sure that I can. I used the code posted here and then applied for the One Stop Plus card, which was supposed to give me an additional $10 off my order if I applied for and used it. I've tried 3 emails to customer service with the same explanation, over and over again. I was told that if it hadn't processed then I could cancel. Well......it processed so they could do nothing about it.

I now wish I hadn't applied for the card.

Kathy
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