I agree with you. I only do "money backs" if I really didn't care for the product. BUT, I know someone who wanted to try something and see what happened. They filled out the form and sent it in, BUT, when asked "why" they didn't like the product they were completely honest. They said that they DID like the product and would buy it again, but would enjoy the money back anyway.
Guess what......they got the money back. They are life long fans of that product now!
Just an idea.....honesty is best.