I can't seem to find the original post for this. I, too, have had unauthorized charges from this company FOR MONTHS! It is ongoing. I am disputing it with my credit card company. But, each and every month, there is at least one more charge and I have to continue to contact my C.C. company to dispute it each time.
Hopefully, your C.C. company is working with you, to make things easier. I have contacted many state and local agencies about this, but have heard NOTHING from any.
Please contact your C.C. company and ask them for a dispute form. They must receive this from you in order to proceed with the refund. Hopefully, it's not too late for you.